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PostEx Tracking – Track Online Orders & Delivery Status

Track Your PostEx Shipment Online

Track your online order from PostEx. See each scan, the hub your parcel is at and when it goes out for delivery.

Format: 5 to 30 alphanumeric characters printed on your booking label or SMS
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Quick answer

How to Track a PostEx Courier Parcel Online

Keep the PostEx tracking number next to the shop’s order number, so you do not mix them up. You can track on our site or on PostEx’s own Track Order page. If you are missing a number, ask the seller. We cannot change an order or a delivery.

The same box works for PostEx consignment tracking, PostEx tracking by tracking number and PostEx courier status checks, for any order sent inside Pakistan.

Identifier Format

Use the number PostEx gave your order

Delivery Estimate

Only PostEx or the seller can give an estimate for your order. We do not show fixed delivery days or times.

Support Helpline

UAN: (042) 111 786 227

Simple 4-Step Process

How PostEx Shipment Tracking Works

Here is what happens when you track a PostEx parcel on this page.

1

Find Your Code

Find your tracking number on the flyer label, SMS or order receipt.

Find code guide
2

Direct Query

We send the number to PostEx and bring back the scans.

Gateway sync
3

Milestone Scan

We show PostEx’s scan messages as 12 simple statuses.

Status meanings
4

Doorstep Delivery

When it says Out for Delivery, keep your phone on.

Delivery timeline
About PostEx

PostEx Courier and Online Orders: What You Should Know

PostEx is a courier that focuses on online shops and cash on delivery. It has its head office in Lahore, sorting hubs in big cities such as Lahore and Karachi, and delivers to more than 650 cities, tehsils and towns.

Hub Distribution

Sorting hubs in big cities that handle parcels for online shops.

Highway Line-Haul

Road links between big cities such as Karachi and Lahore.

RAAST Payment Support

Cash on delivery, plus a Payment on Delivery service for other ways to pay.

For sellers

What PostEx Offers Besides Tracking

PostEx, based in Lahore, is more than a courier. For sellers, it offers cash on delivery, the Business Suite for managing orders, Growth Capital financing, Payment on Delivery and the XPay payment gateway. It can also pay sellers part of the COD money up front, before delivery. PostEx was named on the Forbes Asia 100 to Watch 2025 list. None of this changes how you track a parcel. The box above works the same way whichever service the seller used.

Legacy Consignment Numbers

Call Courier and PostEx: Tracking an Old Number

Call Courier’s website, callcourier.com.pk, now sends every page, including its tracking page, to postex.pk. That is why many people search for Call Courier PostEx tracking, or want to track a Call Courier parcel through PostEx.

What we have not checked is whether an old Call Courier number works in PostEx’s own tracking system. The website move does not prove it, and no official source says either way. If you have an old Call Courier tracking number, try it in the box above. If nothing shows, your parcel is not necessarily lost. Contact PostEx support or the shop that sent it to find out which system has your record.

Tracking number • Receipt and SMS

Your PostEx Tracking Number vs the Shop Order Number

PostEx gives your parcel a tracking number when it is booked. It follows the parcel from pickup to delivery.

Courier Barcode Format

Alphanumeric (e.g. PX-902148)

Printed on the parcel flyer and sent by SMS.

Store Order Reference

Store Order # (e.g. #1042)

Made by the online shop when you order.

Logistics Milestone Normalization

PostEx Tracking Status Meanings

We group PostEx’s scan messages into simple steps:

Order Created

The seller has printed a label. The parcel is waiting for pickup.

Picked Up

A PostEx rider has collected the parcel and scanned it.

In Transit

The parcel is on the road between hubs.

Arrived at Station

The parcel has reached your local delivery station.

Out for Delivery

A rider in your area has the parcel for delivery.

Delivered / Settled

The parcel has been delivered and paid for.

Check the delivery estimate for your PostEx order

Ask the seller which PostEx service they booked and which address they gave. A service shown on PostEx’s website does not tell you when your own order will arrive. Keep any estimate with your order details.

Route Structure

Same City vs Another City: How Your Order Moves

Intra-City Delivery Path

If the seller is in your city, a rider collects the parcel, it goes to the city sorting station, and then to the delivery station for your area.

Inter-City Line-Haul Path

If the seller is in another city, the parcel is sorted at the first hub, travels by truck, is sorted again at your city’s hub, then goes to your local station before a rider takes it.

Full breakdown in the delivery time guide.

Pricing Reference

What Affects PostEx Shipping Costs

Three things set the price: the weight on the scale at pickup, the size of the box (a big, light box can cost more than its weight suggests), and the distance, meaning whether the parcel stays in one city or travels to another.

See more about prices in the shipping rates guide.

Common problems

PostEx Tracking Not Working? Common Problems

Why is my tracking not updating?

Scans are made at each stop, not on the road. If nothing changes for several days, call PostEx with your tracking number.

Troubleshooting guide

Why does tracking show “Record Not Found”?

A new label shows up only after PostEx collects the parcel. The scans start once a rider picks it up.

Verification tips

What if the rider did not call me?

Ask PostEx what happened with the delivery attempt, and whether they can try again.

Contact helpline

How do I stop a parcel going back to the seller?

As soon as you see a return starting, call PostEx on (042) 111 786 227 and ask if your local station can still hold it.

RTS guidance
Same-day delivery and returns

Same-Day Delivery, and When a Parcel Goes Back for Good

PostEx does not publish the areas, cut-off times or prices for same-day delivery. It depends on the seller’s deal, where their warehouse is and the local station, so always ask the seller before you count on it.

Temporary Delivery Exception

The status says “Consignee Unavailable” or “Attempt Rescheduled”. The parcel goes back to your local station and waits for another try. It is still in your city.

Returned to the seller (RTO)

After more failed tries, the parcel is sent back to the seller instead. This is different from a short delay.

More in the same-day delivery guide and the returns & RTO guide.

Cash on delivery tips

PostEx Cash on Delivery (COD) and Payment on Delivery

Courier Inspection Policy:

You usually cannot open the parcel first: The rider normally needs payment before you open the parcel.

Payment Flexibility

Can You Pay Without Cash?

PostEx has a Payment on Delivery service. What you can use depends on the seller and your area, and we could not check the details. Ask the seller before delivery.

Card

Some sellers may let you pay by card at the door. Ask the seller first.

Digital Links & QR

Some sellers may send a payment link or QR code for your mobile banking app. Ask the seller first.

Cash Fallback

Cash is the usual way to pay, so keep the exact amount ready.

Full walkthrough in the payment on delivery guide.

Official PostEx contacts

PostEx Helpline Number and Email

National UAN Helpline

(042) 111 786 227

Include the 042 code when you dial

Official Support Email

support@postex.pk

For written questions about your order

Common Questions Answered

PostEx Tracking FAQs

Can I track PostEx with my mobile number instead of a tracking number?
No. This tracker only works with the PostEx tracking number. Typing a phone number or your name will not find your parcel. Most buyers get the number from the online shop, in the order SMS, the email or the shop’s order page. If the shop has not sent it, ask them. For anything the shop cannot answer, the PostEx helpline is on our helpline page.
How do I track my PostEx parcel online?
Type your tracking number in the box above to see each scan and how far your parcel has got.
Where do I find my PostEx tracking number?
It is under the barcode on the parcel flyer, and in the SMS or email the shop sent you. It is usually 11 to 14 digits.
Can I track a PostEx parcel using my CNIC number?
No. PostEx tracking only works with the tracking number. This keeps customers’ details private.
Can I track an old Call Courier number on PostEx?
Call Courier’s website now sends visitors to PostEx, but we have not checked whether every old Call Courier number works in the PostEx system. Try your old number above. If it shows nothing, contact PostEx support or the shop that sent your parcel.
How many days does PostEx take to deliver?
PostEx has not published delivery times that we could check, so we do not give a number of days. Ask PostEx or the seller for an estimate for your order.
What does "Out for Delivery" mean on PostEx tracking?
A rider has your parcel and will bring it to your door today.
Why does tracking show "Record Not Found"?
The seller has printed a label, but PostEx has not collected and scanned the parcel yet.
Can I open a COD parcel before I pay?
Usually not. You normally pay first and open the parcel after.
What happens if a parcel status shows "Returned to Shipper"?
The parcel could not be delivered and is going back to the seller. Ask the seller to send it again.
What is the PostEx customer care helpline number?
Dial UAN (042) 111 786 227 nationwide or email support@postex.pk.
Does PostEx deliver on Sundays?
No. PostEx delivers Monday to Saturday. There are no deliveries on Sundays or public holidays.
Can I pay PostEx without cash?
Cash is the usual way to pay. PostEx also has a Payment on Delivery service, but we could not check which methods it accepts. Ask the seller if you want to pay another way.
Is postex-tracking.com the PostEx website?
No. This is an independent tracking site. PostEx does not run or approve it. For seller accounts, services or billing, go to postex.pk.
Does PostEx offer same-day delivery?
For some sellers in some cities, yes. But PostEx does not publish a list of the areas or cut-off times. It depends on the seller’s deal with PostEx and where their warehouse is, so ask the seller before you count on it.
Do I need an account to track my order?
No. Tracking with the box above never needs an account. Only sellers need to log in, to manage bookings and payments in the PostEx Business Suite.
What is PostEx upfront COD, and does it change my tracking?
Upfront COD is a PostEx service for sellers. Eligible sellers get half of the parcel’s cash value the next working day after pickup, and the rest when the parcel is delivered. It changes when the seller is paid, not how your parcel is tracked.
Educational Library

PostEx Tracking Guides

Courier Support

Need Help With Your PostEx Parcel?

To hold a parcel, change an address or sort out a delivery, contact PostEx support directly.

Official UAN: (042) 111 786 227

Reviewed: 2026-09-18

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Independent Third-Party Tracking Utility

PostEx Tracking is an independent tracking information web application. We are not owned, operated, endorsed by, or affiliated with PostEx (Pvt.) Ltd.